Social Responsibility

Last updated: September 19, 2026

At Riqyx Store, our responsible-business priorities are accurate product information, respectful customer service, product safety, and care in the claims we make. This statement describes our approach and expectations; it is not a claim that all products or suppliers have independent social or environmental certification.

Honest product information

We aim to describe products in terms that customers can understand and verify. We do not describe all products as sustainable, non-toxic, handmade, locally made, or ethically certified without product-specific support. Where a product carries a certification or specific environmental claim, its scope should be explained in the listing.

Supplier expectations

We expect suppliers to comply with applicable laws and respect worker safety and lawful labor practices. We do not accept forced labor or unlawful child labor as acceptable business practices. If a credible concern about a product or supplier is raised, we aim to review the information and determine appropriate action. This expectation is not a statement that every supplier has been independently audited.

Product use and safety

We encourage customers to follow the instructions and intended use stated for each product. Please contact us if you discover a potential safety issue, a missing warning, or a product that does not match its description. We will assess the report and take action appropriate to the issue and applicable requirements.

Packaging and disposal

Protective packaging helps reduce damage to fragile household items. Where practical, we aim to avoid unnecessary packaging while maintaining protection in transit. Packaging materials and local recycling options vary. Please check local disposal guidance rather than assuming all packaging is recyclable or compostable.

Respectful service

We aim to treat customers fairly, respect their privacy, and provide a way to raise questions or concerns. Our published policies explain our delivery, return, and privacy practices. We do not require customers to give positive reviews to receive assistance or an eligible remedy.

Contact

Send responsible-business or product safety concerns to info@riqyx.com. Include the product name, order number if available, and information that will help us understand the concern.