Contact Us

Last updated: September 19, 2026

If you have a question about a product, delivery, return, or existing order, contact Riqyx Store using the details below.

Customer support

  • Email: info@riqyx.com

  • Telephone: +1 (812) 320-8724

  • Service hours: Monday–Friday, 9:00 AM–5:00 PM (PST)

  • Expected response time: 24–48 business hours

For an existing order, include your order number and the email address used at checkout. Do not include full payment card information or other unnecessary sensitive information.

Business information

  • Store name: Riqyx Store

  • Legal business name: Riqyx

  • Shipping and authorized return address: 303 Fitch Hill Rd, Hyde Park, VT 05655, United States

  • Website: https://riqyx.com

Returns

Please obtain authorization before sending a return so we can provide instructions and identify your parcel. Unauthorized return parcels sent to our shipping or return address are not accepted, subject to mandatory consumer rights. Our return destination is 303 Fitch Hill Rd, Hyde Park, VT 05655, United States. See our Refund Policy for eligibility, timing, and return shipping costs. The address above is for shipping and authorized returns only. We have no physical retail store and do not offer in-person shopping or pickup.

Other requests

For privacy requests, email info@riqyx.com. For accessibility assistance, email info@riqyx.com or call +1 (812) 320-8724. For product safety or responsible-business concerns, email info@riqyx.com and identify the relevant product or order if available.